Quick Questions With Kat Lewis

We have established partnerships with our factories where we only use the top 20% of hair collected and the rest is then sold off to other hair extensions factories and that is why we can offer amazing quality at discounted prices.

Hairlocs hair extensions are full cuticle remy hair where we choose only the top 20% of hair   collected from our partnered factory.

Hairlocs recognizes that the majority of hairstylists already know how to do hair extensions,  

therefore instead of charging costly and time consuming courses we offer free tuition here on our website.

Absolutely not! As of 2014 the ownership has changed hands and since then have made it our priority to offer amazing quality hair at discounted prices. We saw the potential in this company and wanted to provide hairstylists with the best quality at the lowest prices on the market.

Hairlocs offers 3 great systems being I-tip, Tape-in, U-tip. Our color swatch consists of 36 shades available for all systems with more to come. Give us a call at 1-855-Hairlocs to receive your complimentary color swatch with free shipping.

Shipping with Hairlocs is easy! As long as you order before 4pm CST, the hair is shipped out the same day. You may choose between standard 2-3 day shipping or overnight. (Prices may vary)

We chose to source our hair from all over the world to ensure we get continuous, excellent, quality. We continuously test our hair to assure it is full cuticle. Other hair extension companies may outsource from other countries where the hair is more than likely dark, causing them to strip and bleach the hair, risking the integrity.

Yes, Hairlocs Hair Extensions can be colored. Please note, no lifting of any kind can be done. For best results, deposit only.

For best results, we recommend coloring the natural hair before applying any system of extensions to ensure the hair extensions will match properly.

Hairlocs uses damage free systems that do not harm the natural hair as long as it is applied correctly. With proper maintenance and care your extensions may last up to 2 years depending on the system of choice. If proper maintenance is not kept up, you may shorten the longevity of the extensions.

One bundle of I-tip or U-tip is 25 strands 20" or longer. Tape-in bundles come with 10 strips also known as 5 sandwiches.

Hairlocs does not sell hair extensions to unlicensed hairstylists as most permanent hair extensions require them to be installed by a professional.

Make an order over $600 and receive this beautiful limited edition matte black tool kit that you have all been asking for.

Our exchange period is 14 days from purchase with Hairlocs (must be unopened and unused). There is no warranty for Hairlocs.

You can receive our HairCare by simply placing a hair order on the Hairlocs website. Once you’ve selected your hair simply select the “HairCare” option to get complete coverage on your professional extensions. Once the order has been placed and completed you will receive a confirmation email.

We look at it as a tool to help you and your salon do more business because it's an appealing option for first-time hair extension clients as well as for long-time clients. Bottom line: it protects their hair extensions from any drastic hair disaster and lends peace of mind to all involved.

HairCare will only cover the Hairlocs professional hair extensions and does not cover any installation tools, cylinders or replacement tape.

Please email your insurance claim to info@hairlocs.com and be as descriptive as possible to inform us of the issues you are experiencing and also include photos for quicker claim approval.

Hairlocs will cover all shipping costs for approved insurance claims! For orders within the United States, we will cover the cost of our standard 3-4 day shipping. For international orders, we will cover the cost of the international economy shipping. Should you need your replacement hair sooner you will have the option to upgrade your shipping at an additional cost.

Your hair will be covered for 60 days following the original purchase date. While we have your orders on file, we recommend you to keep any invoices/receipts to stay on top of your coverage and eligibility.

Hairlocs will accept any returns/exchanges within 14 days of your purchase (must be unopened and unused).